Help

BookLender offers multiple membership plans to meet your needs for both Paperbacks and Audiobooks. Membership plans are based on the number of books you can have checked out at a time. This is not the number of books you are limited to each month. There are no limits on the number of books you can rent, only on the number of books you can have checked out at any given time.

The CD & MP3-CD membership plans allow members to rent both the regular CD format, and the MP3-CD format. The selection of regular CD audio books is about 4 times the selection of MP3-CD audio books. MP3-CDs are CDs that contain MP3 audio files. 15 hours of MP3 audio files can fit on a single CD, where only 70 minutes of regular audio files can fit on a single CD. The CD & MP3-CD membership plans are for those who do not have an MP3-CD compatible play, or for those who like the convenience of the MP3-CD audio books, but like the greater selection of the regular CD audio books.

The MP3-CD plans allow members to rent MP3-CDs only. MP3-CDs are half the price of regular CD audio books which is why the MP3-CD only membership plans are less expensive than the regular CD plans. You must have an MP3-CD compatible player to play MP3-CDs. Most new players support MP3-CDs, in addition, MP3-CDs can be played in computers and most DVD players. The MP3 audio files on the MP3-CDs can also be copied to a portable MP3 player such as the iPod. The selection of audio books on MP3-CDs is not as great as regular CD audio books but are more convenient and less expensive.

Yes, we currently do not offer paperback and audiobook combo memberships.

Yes, we accept any debit card with a Visa or MasterCard logo.

Your Queue is the key to your subscription. When you find a title you want, click the red Add button and the title will automatically be added to the end of your queue. We automatically ship the number of books your membership plan allows. When we receive your return, we automatically ship the next available selection(s), and so on. You can add up to 500 titles to your queue, remove titles from your queue, and change the order of your queue at any time. We recommend keeping at least 10-15 books on your queue at all times so we always have titles to send you.

Under the My Current Orders section of your Orders or Queue page, click on the Track link under the Tracking column. If there is on Track link, your order my not have shipped yet or the system my not have updated yet. Simply check back later. For audiobook members who receive MP3-CDs, they are shipped in a 2-Way mailer that ships First Class Letter rate and the USPS does not offer tracking on First Class Letters.

If someone already has a monthly, annual, or semi-annual membership, a gift certificates can be purchased in $25 increments for that person. The gift certificate can then be applied by the recipient to their membership fees. To purchase a gift certificate for an existing BookLender member, simply use the Buy/Activate Gift link at the top of any page, then click the Buy Gift Certificate link.

After signing up, browse the Web site and add titles to your queue by clicking the red Add button. We automatically ship the number of titles your membership plan allows. The remaining titles in your queue will be queued up for future orders. We recommend keeping at least 10-15 titles (this does not include titles that have not been published yet or are older, rare titles) in your queue at all times for the greatest enjoyment of our service. You may keep the book(s) as long as you'd like, there are no due dates or late fees. When we receive books you have returned in the provided prepaid return mailer, we automatically generate and ship your next order.