Business & Economics - Business Communication

31-60 of 86

Revolutionary Conversations: The Tool...

Mark H. Fowler

Who would imagine that one word could change your life? Introducing the S.H.A.R.E.™ Tools, which together spell the word that leads to positive connections and the success of Revolutionary Conversations. Developed over the course o...

Paperback
Published: May 2014

The Customer Service Survival Kit: Wh...

Richard S. Gallagher

The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a cri...

Paperback
Published: Mar 2013

Talk Like TED: The 9 Public-Speaking ...

Carmine Gallo

Ideas are the currency of the twenty-first century. In order to succeed, you need to be able to sell your ideas persuasively. This ability is the single greatest skill that will help you accomplish your dreams. TED Talks have redefin...

Paperback
Published: Mar 2015

The Storyteller's Secret: From TED Sp...

Carmine Gallo

How did an American immigrant without a college education go from Venice Beach T-Shirt vendor to television's most successful producer? How did a timid pastor's son surmount a paralyzing fear of public speaking to sell out Yankee stad...

Paperback
Published: Jun 2017

Great on the Job

Jodi Glickman

A much-needed "people skills" primer and master class in all facets of workplace communication Do you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback from your col...

Paperback
Published: May 2011

How to Be a Wildly Effective Complian...

Kristy Grant-Hart

"How to Be a Wildly Effective Compliance Officer" teaches compliance professionals the secrets of influence, persuasion and motivation so they can become in-demand business assets.This book is a powerful guide to help practi...

Paperback
Published: Dec 2015

Difficult Conversations (HBR 20-Minut...

Harvard Business Review

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's construct...

Paperback
Published: Feb 2016

You've Got 8 Seconds: Communication S...

Paul Hellman

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising—the average attention span has dropped to 8 seconds. To get heard, says high-stakes communications expert Paul Hellman, you need t...

Paperback
Published: Apr 2017

Emotional Judo: Communication Skills ...

Tim Higgs

Difficult Conversations made Easy! If getting good results in high-stakes conversations is important to you. If you want the: *self confidence, to speak up in the face of intimidation *self control, to keep your cool and not injure yo...

Paperback
Published: Jan 2018

Be the Best Bad Presenter Ever: Break...

Karen Hough

If you're like most people, the phrase "You'll be giving a presentation" is on a par with "It looks like that molar will have to come out." Well, let's be honest: you'd prefer the surgery, wouldn't you? One reason...

Paperback
Published: May 2014

Why People Don't Believe You...: Buil...

Rob Jolles

For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they'll never learn - until now. Rob Jolles delivers down-to-earth solutions for anyone looking to enhance the most basic n...

Paperback
Published: Oct 2018

Branding: A Very Short Introduction (...

Robert Jones

Branding is possibly the most powerful commercial and cultural force on the planet. Iconic names such as Coca-Cola, Nike, Manchester United, Harry Potter, and Google are known and recognized by millions of people worldwide. As the mar...

Paperback
Published: Aug 2017

Powerfully Simple Meetings: Your Guid...

Peter Kidd

For most of our early careers, the cofounders of MeetingResult were stuck in conference rooms just like yours. We sat through unproductive, unplanned, unstandardized and over-attended meetings that drove ambiguous outcomes while consu...

Paperback
Published: Jul 2014

Unlocking the Magic of Facilitation

Sam Killermann

"Meg and Sam have given us a gift; their book is smartly designed to invite new and seasoned facilitators to be intentional about having those tough group discussions. As an educator and facilitator, this book gives me a framewor...

Paperback
Published: Jan 2016

8 Lessons in Military Leadership for ...

Robert T. Kiyosaki

Robert Kiyosaki's new book 8 Lessons in Leadership draws from his years at the Merchant Marine Academy at Kings Point and his service in the United Sates Marine Corps. With compelling stories and examples and a engaging way of compari...

Paperback
Published: Nov 2014

Collaborating in the Workplace: A Gui...

Ike Lasater

Collaborating in the Workplace arms readers with tips to help teams collaborate and create more powerful outcomes. Focusing on the key skills necessary for effective collaboration, along with practical exercises to help improve these ...

Paperback
Published: May 2019

Speaking with Strategic Impact: Four ...

Kate LeVan

Speaking with Strategic Impact is for business people who make their living--or their mark--through presentations long and short. It's a must-read if you're a consultant, analyst, pitch team leader, roadshow executive, technology spec...

Paperback
Published: May 2017

The Corporate Mystic 2.0: A Guidebook...

Kate Ludeman

What does it take to succeed in the 21st century? Today's creative business leaders already know the answer and it's not about cutting overhead, downsizing or meeting next quarter's budget. Corporate leaders of the 21st century will b...

Paperback
Published: Jul 2019

Dig Your Well Before You're Thirsty: ...

Harvey MacKay

Bestselling author Harvey Mackay reveals his techniques for the most essential tool in business--networking, the indispensable art of building contacts.Now in paperback, Dig Your Well Before You're Thirsty is Harvey Mackay's last word...

Paperback
Published: Jan 1997

The Language of Trust: Selling Ideas ...

Michael Maslansky

What to Say, How to Say It, Why It Matters If you're trying to sell something-whether it's a product, a service, or an idea-you are facing a new era of consumers who listen less and question more. The Language of Trust is for anyone...

Paperback
Published: May 2011

Speak Up For Your Business: Presentat...

Michelle Mazur Ph. D.

Do you love your business but don't know how to talk about it with others? Is the fear of public speaking keeping you from taking your business to the next level? You know public speaking is a great way to establish your credibility, ...

Paperback
Published: Apr 2014

How to Speak So People Really Listen:...

Paul McGee

Learn how to inspire your audience with best-selling author Paul McGee!13 things you'll discover when reading this book...1. The big lesson Steve Jobs learnt when an advertising exec threw something at him... and how it will help how ...

Paperback
Published: Oct 2016

Effective Communication at Work: Spea...

Vicki McLeod

As employees increasingly find themselves working remotely, the ability to communicate clearly and effectively is-now more than ever-an indispensable skill. Whether you talk, text, or tweet, Effective Communication at Work contains th...

Paperback
Published: Jun 2020

Don't Suck on a Straw During Your Spe...

Mary Milla

In this humorous and practical guide to public speaking, Mary Milla offers tips for moving your presentations out of the PowerPoint weeds.Drawing on more than two decades as a public speaking coach, Mary debunks common excuses and ...

Paperback
Published: Feb 2016

Opening Your Presence

Greta Muller

Inside each of us exists a unique persona - a presence that is powerful, personal and genuine. What if you could tap into your greatest gifts and talents, to create a more powerful impression, a more impactful message, and greater co...

Paperback
Published: Oct 2014

Do You Talk Funny?: 7 Comedy Habits t...

David Nihill

Public speaking can be terrifying. For David Nihill, the idea of standing in front of an audience was scarier than cliff jumping into a thorny pit of spiders and mothers-in-law. Without a parachute or advanced weaponry. Something had ...

Paperback
Published: Mar 2016

LinkedIn: Tell Your Story, Land The J...

Jeff Norman

Meet the World's Largest Career and Networking Site: LinkedIn LinkedIn is dominating the world of business-based networking, yet many of its users don't know how to make the most of it, while others are hesitant to join yet another s...

Paperback
Published: Jun 2015

Deep Listening: Impact Beyond Words

Trimboli Oscar

Over 55% of your day is spent listening; yet only 2% of us have been trained in how to listen. What is poor listening costing you?Do you rush from meeting to meeting, your head buried in the last conversation you had, without time to ...

Paperback
Published: Jul 2019

LOYAL: Listen Or You Always Lose: A L...

Aaron Painter

Loyal employees attract loyal customers.Companies must adapt to evolving expectations and engage their employees in the same way that they engage their customers. Successful business leaders create a culture of listening across their ...

Paperback
Published: Aug 2017

Wait: The Art and Science of Delay

Frank Partnoy

What do these scenarios have in common: a professional tennis player returning a serve, a woman evaluating a first date across the table, a naval officer assessing a threat to his ship, and a comedian about to reveal a punch line?In t...

Paperback
Published: Jun 2013
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