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For the greatest value and enjoyment, you should pick a plan that circulates enough orders to always have books to read (audiobooks to listen to). The 4 at-a-time book plan usually provides 4-6 books each month as an example. The 2 at-a-time CD & MP3-CD audiobook plan usually provides 3-4 audiobooks each month as an example. The higher the plan, the lower cost per book (audiobook).

You can change you membership plan by clicking on Account at the top of any page and scrolling down to the Account Maintenance section. Then click on the Change Membership Plan link and follow the prompts. This page allows you to upgrade or downgrade your membership. Upgrades are prorated and a credit will be issued for downgrades if applicable.

If you find any content on our web site that needs correction, please use the support for link below and choose Website Correction from the subject drop down menu. Please include the specific page and specific correction that needs to be made.

Click the Buy / Activate Gift link at the top of the site and then select Buy Gift Membership. There are many gift memberships to choose from. There is also a Gift Memberships link at the bottom of any page.

Once you are signed in, you can change you email address, password, billing or shipping address, and membership plan by simply clicking on the Account button located at the top of any page.

If you damage or lose a paperback or audiobook you have rented, you must go to your Account page and click on the Keep a Book link under the Account Maintenance section. Choose the title that was damaged or lost, then follow the prompts. You will be charged a discounted price for the book and it will be cleared from your account.

You can update you shipping address, email address, password, credit card information, membership plan, keep a book, or cancel your account by clicking on Account at the top of any page and scrolling down to the Account Maintenance section.

To suggest a title or web site improvement, please use the support for link below and choose Suggestion from the subject drop down menu. Please be as specific as possible about your suggestion. If making a title suggestion for a book, please make sure it exists in paperback format and that it has a list price of $18 or less. If making a title suggestion for an audiobook, please make sure it exists in audiobook format and that it has a list price of $90 or less.

Your Queue is the key to your subscription. When you find a title you want, click the red Add button and the title will automatically be added to the end of your queue. We automatically ship the number of books your membership plan allows. When we receive your return, we automatically ship the next available selection(s), and so on. You can add up to 500 titles to your queue, remove titles from your queue, and change the order of your queue at any time. We recommend keeping at least 10-15 books on your queue at all times so we always have titles to send you.

We ship the first available title(s) to insure members receive the maximum number of books (audiobooks) each month. New orders are generated based on the order of your queue and availability at the time the order is generated. When we receive your returns, our system automatically generates your next order by starting the top of your queue selection the first 1, 2, or 3 available books on your queue, depending on your membership plan. If the first book on your queue is currently not in stock the system will proceed to the second, third, fourth, and so on until it finds enough available books to fulfill you next order.

After signing up, browse the Web site and add titles to your queue by clicking the red Add button. We automatically ship the number of titles your membership plan allows. The remaining titles in your queue will be queued up for future orders. We recommend keeping at least 10-15 titles (this does not include titles that have not been published yet or are older, rare titles) in your queue at all times for the greatest enjoyment of our service. You may keep the book(s) as long as you'd like, there are no due dates or late fees. When we receive books you have returned in the provided prepaid return mailer, we automatically generate and ship your next order.