Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson Paperback Book

Details

Rent Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Author: Kerry Patterson

Narrator: Joseph Grenny

Format: Abridged-CD

Publisher: American Media International

Published: Nov 2005

Genre: Psychology - General

Retail Price: $28.00

Discs: 4

Synopsis

Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.

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