Navigate the business world with confidence and poise Have you ever been stymied by a sticky situation—like what to say to a boss with spinach in her teeth, or how to introduce someone whose name you've forgotten? Whether you're se...

This is the first book to explain in detail why the Japanese think and behave as they do.In Japan: A Guide to Traditions, Customs and Etiquette veteran Japanologist Boye Lafayette De Mente unlocks the mysteries of Kata — the cultura...

Understanding a people and their culture through code words and language.Today, South Korea is an economic, technological and entertainment superpower. How, as a country, did they rebound from war, poverty and political unrest? And ho...

The Image of Leadership is the result of Sylvie di Giusto's journey through two career paths: one in the field of human resources, the other one as a professional image consultant. The title reflects the reality that everyone can and ...

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This ...

"Friends and Good Manners Will Carry You Where Money Won't Go" -Margaret Walker- "Wearing the Correct Dress for Any Occasion is a Matter of Good Manners" -Loretta Young- "The Hardest Job Kids Face Today is Lea...

Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior...you won't get far. The Etiquette Edge gives you a crash course on m...

A marketing executive walks back to her office after a meeting with her boss, disappointed and frustrated that she is not being given the opportunity she knows she deserves. "You're too quiet and reserved, so you don't show up th...

Most leaders recognize the impact a culture of engagement and ownership has on their bottom-line performance; yet in most cases the creation of such a culture remains shrouded in mystery. In simple, easy to follow language, "Culture i...

A short, concise and user-friendly guide to the essential procedures of conducting a meeting, written by the authors of Robert\'s Rules of Order Newly Revised, the only authorized edition of the classic work on parliamentary procedure...

What differentiates business people from business professionals?Many individuals invest in their careers yet have no clue how to set themselves apart from their competition. Business Etiquette: 101 Ways to Conduct Business With Charm ...

Rules of Thumb for Minding Your Manners In The WorkplaceFrom ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially.Practicing business etiquette doesn't m...

This revised and updated edition of Culture Smart! Ukraine reveals a country in the throes of change. The euphoria of the famous Orange Revolution has vanished. The momentum for reform has been checked and the forces of authoritariani...

In this day and age, we talk about leadership and more and more books are available on the subject than ever before. The single keyword 'leadership' offers up more than 640 million search results on Google alone, and via the internet ...

"This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst."—Da...

The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

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