Business & Economics - Conflict Resolution & Mediation

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Changing the Conversation: The 17 Pri...

Dana Caspersen

The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 ...

Paperback
Published: Jan 2015

So, What's Your Proposal?: Shifting H...

Bill Eddy

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and soci...

Paperback
Published: Sep 2014

The Anatomy of Peace: Resolving the H...

Jim Ferrell

NEW EDITION, REVISED AND UPDATEDLike Leadership and Self-Deception, The Arbinger Institute's first book, The Anatomy of Peace has become a worldwide phenomenon—not because of a media blitz, movie tie-in, or celebrity endorsement, bu...

Paperback
Published: Jun 2015

MENTAL PICKPOCKETING How to Get to th...

Michael McGaulley Jd

KNOWLEDGE IS POWER . . . BUT NOT EVERYONE WANTS TO SHARE IT It's an old saying, but still very true: knowledge is power...particularly in organizations and teams where your success depends in large part on career-savvy subtle communic...

Paperback
Published: Feb 2020

The Conflict Resolution Phrase Book: ...

Barbara Mitchell

No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and preva...

Paperback
Published: Sep 2017

The Essential Workplace Conflict Hand...

Barbara Mitchell

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than ...

Paperback
Published: Sep 2015

Turn Enemies Into Allies: The Art of ...

Judy Ringer

"An essential addition to the conflict resolution toolkit." —Marshall Goldsmith, #1 New York Times bestselling author of TriggersIn today's workplace, managers, leaders, and HR professionals often believe they don't have t...

Paperback
Published: May 2019

Millennials' Guide to Work: What No O...

Jennifer P. Wisdom

How can Millennials Succeed at Work?In our 20s and 30s, we all struggle with starting our first job, navigating new workplaces, and being successful at work. At the same time, we’re striving to identify who we are, what we want, and...

Paperback
Published: Jun 2019

Join the 7 Figure Club: Build Your Bu...

Mark Anthony

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Paperback
Published: Apr 2023
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