Changing the Conversation: The 17 Pri...
Dana CaspersenThe seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 ...
So, What's Your Proposal?: Shifting H...
Bill EddyBlame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and soci...
The Anatomy of Peace: Resolving the H...
Jim FerrellNEW EDITION, REVISED AND UPDATEDLike Leadership and Self-Deception, The Arbinger Institute's first book, The Anatomy of Peace has become a worldwide phenomenon—not because of a media blitz, movie tie-in, or celebrity endorsement, bu...
MENTAL PICKPOCKETING How to Get to th...
Michael McGaulley JdKNOWLEDGE IS POWER . . . BUT NOT EVERYONE WANTS TO SHARE IT It's an old saying, but still very true: knowledge is power...particularly in organizations and teams where your success depends in large part on career-savvy subtle communic...
The Conflict Resolution Phrase Book: ...
Barbara MitchellNo one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and preva...
The Essential Workplace Conflict Hand...
Barbara MitchellToday's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than ...
Turn Enemies Into Allies: The Art of ...
Judy Ringer"An essential addition to the conflict resolution toolkit." —Marshall Goldsmith, #1 New York Times bestselling author of TriggersIn today's workplace, managers, leaders, and HR professionals often believe they don't have t...
Millennials' Guide to Work: What No O...
Jennifer P. WisdomHow can Millennials Succeed at Work?In our 20s and 30s, we all struggle with starting our first job, navigating new workplaces, and being successful at work. At the same time, we’re striving to identify who we are, what we want, and...