How People Judge You-And How To Come Out Looking Good You will never look at people the same way again-including yourself-after this lively look at how we make character judgments. Drawing on cutting-edge social science research as we...

Required reading at Harvard Business School and Columbia Business School.  Everyone wants to be more appealing and effective, but few believe we can manage the personal magnetism of a Bill Clinton or an Oprah Winfrey. John Neffinger ...