Thanks for the Feedback: The Science ...
Sheila HeenThe bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-bu...
Thank God for the Feedback: Using Fee...
Sheila HeenThank God for the Feedback is designed for use as a companion resource to help individuals explore the tools offered in Thanks for the Feedback: the Science and Art of Receiving Feedback Well (Stone & Heen, 2014) in a small group sett...