Business & Economics - Business Communication

1-30 of 82

Surrounded by Idiots: The Four Types ...

Thomas Erikson

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? Or does your colleague’s abrasive manner rub you the wrong wa...

Paperback
Published: Oct 2020

TED Talks: The Official TED Guide to ...

Chris Anderson

"Catnip for all the TED fans out there." —Publishers Weekly  "Unimpeachably practical . . . A handy guide for novice and moderately experienced speakers." —Kirkus Reviews "Anderson shares the secrets be...

Paperback
Published: Apr 2017

Buck Up, Suck Up . . . and Come Back ...

James Carville

The political strategists who directed the Clinton campaign's War Room reveal the lessons and secrets from their hard-fought battles -- and how to use these highly effective strategies for success in business and everyday life. James ...

Paperback
Published: Dec 2003

DK Essential Managers: Presenting

DK Essential Managers: Presenting is the visual guide that gives you all the know-how you need to be a more effective manager. Now newly updated with an all-new graphic approach to explaining key techniques and skills, the best-sellin...

Paperback
Published: May 2015

The Elegant Warrior: How To Win Life'...

Can you win life's battles without losing yourself? Life is full of trials, and sometimes you need a warrior spirit to overcome them. Award-winning attorney Heather Hansen has spent over twenty years fighting on the battlefields of th...

Paperback
Published: Apr 2019

Art-Write: The Writing Guide for Visu...

Vicki Krohn Amorose

Art-Write:The Writing Guide for Visual Artists has a single intention: To teach artists how to write about their own artwork. This concise and current career resource is filled with achievable advice on how to write for art promotion...

Paperback
Published: Jan 2013

EQ Applied: The Real-World Guide to E...

Justin Bariso

In this age of social media attacks, constant distraction, and rampant corruption, a high emotional intelligence quotient, or EQ, is more important than ever. Justin Bariso brings the concept of emotional intelligence up to date and i...

Paperback
Published: May 2018

Your Amazing Itty Bitty Guide to Bein...

John-Alfred Kohler Bates

Make All CommunicationTED-WorthyBecome a far more effective Leader and Communicator By Using Principles Based in NeurobiologyPublic speaking is the original human communication medium. Long before television and radio everything impor...

Paperback
Published: Mar 2019

Speak Like a CEO: Secrets for Command...

Suzanne Bates

Rise to the top of your industry through engaging, authentic communication―in person and online Great communication is what separates leaders who make it to the top of their organizations. . What are the secrets to owning the room ...

Paperback
Published: Dec 2017

Convince Them in 90 Seconds or Less: ...

Nicholas Boothman

Now in paperback, revised throughout, with a timely new chapter and title—The original How to Connect in Business in 90 Seconds or Less received praise such as: "Nick Boothman's brilliant stroke is to guarantee that within the ...

Paperback
Published: May 2010

Visual Thinking Workbook

Willemien Brand

The Visual Thinking Workbook is connected to the Visual Thinking book. It's a pre-printed sketchbook in which you see things printed in grey, after which you're invited to copy or trace the drawings or add things to them, through how-...

Paperback
Published: Nov 2018

The Truth Doesn't Have to Hurt: How t...

Deb Bright

Nobody likes criticism. Handled poorly, it too often stings and breeds resentment - and most of us try to avoid it at all costs. But criticism - crafted carefully and communicated skillfully - promotes trust and respect, motivates ind...

Paperback
Published: Oct 2014

Perfect Phrases for Sales Referrals: ...

Jeb Brooks

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEPerfect Phrases for Sales Referrals presents hundreds of time-saving tips and ready-to-use phrases you can use to virtually reinvent yourself when it comes to communicating with cli...

Paperback
Published: Apr 2013

Putting Stories to Work

Shawn Callahan

'Shawn Callahan is a master at telling stories, applying stories and coaching others in the art of storytelling. This is a delightful book that is hard to put down.' ―Gary Klein, world-leading psychologist and author of Intuition at...

Paperback
Published: Mar 2016

It's about People

Roger Campbell

It's About People is a must read book full of practical/time tested examples of good leadership basics. Author Roger Campbell has condensed over 50 years of experience as a coach, athletic director, teacher/mentor, Business person and...

Paperback
Published: Jun 2018

How to Listen and How to Be Heard: In...

Alissa Carpenter

For anyone who has ever felt their voice isn't heard at work. This is a guide on how to empower yourself and others to communicate with people who think, act, and experience things differently than you do, and do so with more confiden...

Paperback
Published: May 2020

Persuasion: Convincing Others When Fa...

Lee Hartley Carter

The secrets to persuading anyone, at work and in life, from a top communication strategist.\r\n\r\nIn the post-fact, deeply divided world we live in, true persuasion is rare. Engaging with people holding differing opinions is rarer st...

Paperback
Published: Sep 2020

Feedback that Works: How to Build and...

Center for Creative Leadership

Providing feedback to others about their performance isa key developmental experience. But not all feedback iseffective in making the best use of that experience. Thisbook demonstrates how to make the feedback you givemore effective s...

Paperback
Published: May 2019

Questions That Sell: The Powerful Pro...

Paul Cherry

Ask the questions-and get the sale. As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions-the ones that uncover a customer's real needs-you will never close the deal. Quest...

Paperback
Published: Dec 2017

Permission Granted: Changing the Para...

Marcia A. Cone'

Permission granted! Do you feel like you're waiting for something to happen? Waiting and hoping that someone or something will transform your current situation? Many successful leaders find themselves frustrated and stuck. You work ...

Paperback
Published: Sep 2017

Beating the Workplace Bully: A Tactic...

Lynne Curry

Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell--and even ruin y...

Paperback
Published: Jan 2016

Managing Your Manager: How to Get Ahe...

Dufour Gonzague

Learn Everything You Can From Every Type of BossManagers come in all varieties, and unfortunately you don't get to choose your preference. Too often, we find ourselves working for people who are tough to work for, difficult to "d...

Paperback
Published: Jan 2011

BIFF: Quick Responses to High-Conflic...

Bill Eddy

BIFF is a unique, proven way to communicate with difficult people. Using a BIFF (Brief, Informative, Friendly, Firm) response protects you and your reputation when responding to blame, personal attacks, and hostile email from people w...

Paperback
Published: Sep 2014

The Magic of Communication Styles: Un...

Paul Endress

Communication Is a Skill That Makes Everything Else Better Have you ever wondered why some people just don’t “get it”? When was the last time you were on the receiving end of a bad communication and thought that you “heard...

Paperback
Published: Feb 2016

Powerful Phrases for Dealing with Dif...

Renee Evenson

Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant - there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential fo...

Paperback
Published: Oct 2013

Powerful Phrases for Effective Custom...

Renee Evenson

Let's face it, dealing with customers isn't easy. They aren't always right - or even pleasant - but knowing the right words to use can make all the difference. "Powerful Phrases for Effective Customer Service" shares over 70...

Paperback
Published: Sep 2012

The Five Deadly Sins of Presenting Cr...

Kerry Z. Feuerman

Learn how to avoid making deadly presentation mistakes and sell more of your creative ideas.Sure, you can create brilliant work. But can you sell it?If you want to sell your best creative ideas, you'll need to avoid committing the fiv...

Paperback
Published: Mar 2018

The Serious Business of Small Talk: B...

Carol Fleming

For a lucky few, light conversation at parties and social events is a breeze. For the rest of us, there is Carol Fleming (bestselling author of It's the Way You Say It), who breaks even the shortest bit of small talk into an understan...

Paperback
Published: Jan 2018

Revolutionary Conversations: The Tool...

Mark H. Fowler

Who would imagine that one word could change your life? Introducing the S.H.A.R.E.™ Tools, which together spell the word that leads to positive connections and the success of Revolutionary Conversations. Developed over the course o...

Paperback
Published: May 2014

The Customer Service Survival Kit: Wh...

Richard S. Gallagher

The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a cri...

Paperback
Published: Mar 2013
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