In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances. But what they don't grasp is how to tell the world about them. Communicating technical content to ...

"Comprehensive and arresting, original and generous. Tim Pollard teaches you everything you need to know about making presentations that get the results you want--and some things you ought to know about being a human being worthy...

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEConflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an ...

“An indispensable guide for introverts and extroverts alike.” — Inc. MagazineA Wall Street Journal, USA Today, and Publishers Weekly Bestseller  Every interaction is a performance, and much of our success—professional and per...

In Happywork, Chris Reimer introduces an ambitious, professional consultant named Sam, who specializes in company turnarounds. Sam succeeds by "compartmentalizing people, streamlining processes, and creating systems of control.&q...

 "Dan Roam is a master of communicating with pictures and words, together. I've stolen truckloads from him, and now you can, too." —Austin Kleon, author of Steal Like an Artist and Show Your Work For the vast majority of...

How do you get people to see things your way? Whether you're trying to secure a promotion, make a sale, or rally support for a new idea, the ability to persuade those around you is absolutely essential to success. Merging research and...

The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebre...

The Right Phrase for Every Situation . . . Every TimeCommunication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.Perfect P...

Creativity has long been thought to be an individual gift, best pursued alone; schools, organizations, and whole industries are built on this idea. But what if the most common beliefs about how creativity works are wrong? Group Genius...

You are 100% capable of creating brilliant content! Making Words Workwill help you:Strengthen your creativity and gain confidence in your writing skills.Plan, research, and organize properly, so you can write faster and easier....

Your Voice Is Your Power-Now Make It HeardMore than ever before, the business, entertainment, and political landscapes are ripe for women to accomplish their goals. Women are entering law, medical, and graduate schools in equal number...

When you speak, whether on stage, in a meeting or on the telephone, ask yourself:Do you feel confident and captivate your audience?Do you command the room naturally, and feel like you are completely connecting with your audience?Do yo...

Fully revised, updated, and expanded, this modern classic will teach you to use the art of storytelling to persuade, motivate, and inspire in life and businessAnyone seeking to influence others must first know their own story, and how...

5 Steps to Assertiveness is the modern how-to guide to communicate with assertiveness and build stronger relationships in today's world.Assertiveness goes beyond standing up for yourself. Assertiveness is saying what you want in a way...

Hundreds of meetings fill our lives. Many are deadly dull. Some crash. Some soar. Some exclude. Some embrace diverseperspectives and generate great results. THRIVE: The Facilitator's Guide to Radically Inclusive Meetings is packed wit...

Summary of Never Split the Difference by Chris Voss and Tahl Raz - Includes AnalysisPreviewNever Split the Difference by Chris Voss and Tahl Raz is a guide to using hostage negotiation techniques in business and personal negotiations....

Summary of The Five Dysfunctions of a Team: by Patrick Lencioni - Includes Analysis Preview: Patrick Lencioni's The Five Dysfunctions of a Team is about the reasons teams fail to work together for the collective good of an organizatio...

My manager doesn't trust that I'm doing my best when I'm not in the office. What should I do?Keeping track of what my remote employees are doing is exhausting. How can I make it easier?I love working from home, but I feel isolated. Is...

As leaders or parents (or both), navigating difficult conversations is part of our job description.  How do we keep calm and achieve a productive outcome, all while keeping our relationships intact?The secret is curiosity.  It is th...

The ability to speak with confidence and deliver winning presentations can accelerate your career, earn people's great respect, and enable you to achieve your greatest-even most impossible-seeming goals. But what many people don't re...

Learn communication skills secrets from one of the most successful TED Talks stars of all timeTransform your communication skills: Have you ever felt like you're talking, but nobody is listening? Renowned five time TED Talks speaker a...

To adapt to a world where you can't meet face to face, with no air travel, conferences cancelled and teams working from home, leaders, experts, managers and professionals all need to master the skills of virtual communication. Written...

The Preface is written by Sherrilyn A. Ifill, author, ON THE COURTHOUSE LAWN: CONFRONTING THE LEGACY OF LYNCHING IN THE 21ST CENTURY (Beacon, 2007) At the heart of MASTERING RESPECTFUL CONFRONTATION is the belief that it is possible ...

You can create a culture of respect at work and at home through the practical strategies and techniques taught in this book.  From learning to take others' perspectives to creating a personal engagement plan to moving from gridlock ...

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