Grow Regardless: Of Your Business's S...
Joe Mechlinski"If you want to get bigger, better, and move past all the excuses, this encouraging and practical book will give you hope and a plan." - David Rendall, author of The Freak Factor and The Four Factors of Effective Leadership...
The Culture Map (INTL ED): Decoding H...
Erin MeyerWhether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Mey...
The Third Option: Why a Woman Doesn't...
Shannon MilesBetween the traditional forty-plus-hour workweek and unemployment lies opportunity. If a rigid, corporate environment is consuming your life, but leaving the workforce is unrealistic, you have a third option! You can offer your skills...
Miserable@Work: Stop Blaming the Job ...
Dr Will MillerMillions of people feel dissatisfied and depressed about their jobs, yet curiously many still like what they are doing. Their complaints are almost always about "the other stuff" that causes their distress. These other fact...
Thanks for Coming in Today: Creating ...
Charles Ryan MintonBy providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy e...
The 10 Principles of a Love-Based Cul...
Ivo NelsonLove isn't a word used much in the business world. Business is too tough for love, right? Not necessarily. In Love-Based Culture, thought leader Ivo Nelson provides 10 love based principles that will help you create happy customers, e...
Call Center: A Focus on Customer Serv...
Gwen F. OglesbyGwendolyn Oglesby has built most of her career working in customer service with the ultimate goal of creating memorable employee-customer experiences and positive workplace environments. Managing employees, serving customers, building...
From Breakdown to Breakthrough: Forgi...
Michael PapanekWhat happens to you, your team, even your entire organization when the business environment becomes more volatile and challenging? Have you noticed how some leaders continue to achieve breakthrough results under even the most difficul...
Patients Come Second: Leading Change ...
Spiegelman PaulAmericans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor's office or hospital feeling confused, angry, or negl...
The Minority Experience: Navigating E...
Adrian PeiIt's hard to be in the minority. If you're the only person from your ethnic or cultural background in your organization or team, you probably know the challenges of being misunderstood or marginalized. You might find yourself inadvert...
Workspace Wellness Personal Mental He...
Acr PublishingDo you want to know how to handle the workplace and work culture of day to day stress?Workplace Mental Health is one of the most troubled topics as it affects every workplace in the world. The culture of an office can be intimidating,...
Why Work Sucks and How to Fix It: The...
Cali Ressler"This is like TiVo for your work." -BusinessWeek In a results-only workplace, employees can do whatever they want whenever they want, as long as the work gets done. No more pointless meetings, racing to get in at 9:00, or be...
The Chameleon: Life-Changing Wisdom f...
Merrick RosenbergIn The Chameleon, Merrick Rosenberg teaches powerful lessons about the most interesting topic of all - you! The Chameleon contains 22 fables based on the Eagle, Parrot, Dove and Owl personality styles he introduced in Taking Flight!. ...
The Talent War: How Special Operation...
Mike SarrailleForeword written by New York Times bestselling author and retired Navy SEAL Jocko Willink. A must-read for any business leader looking to build elite teams and win on talent. Talent is the foundation of every success story from ...
Corporate Confidential: 50 Secrets Yo...
Cynthia ShapirodivCynthia Shapiro is a former Human Resources executive who's pulling back the curtain on the way that companies ireally work. In Corporate Confidential, she unmasks startling truths and what you can do about them, including:* There'...
Joy, Inc.: How We Built a Workplace P...
Richard Sheridan"A guidebook for how leaders can motivate, engage, and recognize their people all the while growing the business profitably." -Forbes.com Every year, thousands of visitors come from around the world to visit Menlo Innova...
Generation Z in the Workplace: Helpin...
Candace Steele FlippinWhat will it take to help Generation Z Succeed at Work and in their Careers? At present, there are five people in the labor force between ages 15 and 64 for every person over age 65. By 2050, this ratio will drop to 3:1. Generation X...
Out of the Blur: A Delirious Dad's Se...
James R. SudakowAre you interested in baking someone into a process at work?Leading a paradigm shift?Or maybe you just feel like drilling down after a nice data dump so you can flesh out a straw dog to help everyone get their ducks in a row and sing ...
Cracking the Millennial Code: Decodin...
Ryan C. VetMillennials are infiltrating the workplace. And yes, that should terrify you. The entitled, overly optimistic, impatient, lazy, homebody, generation full of unrealistic salary expectations and perfect work-life balance is taking over ...
Empathy Works: The Key to Competitive...
Sophie WadeThe Future of Work has arrived. And it’s powered by empathy. We are in a period of change. We need to think and act differently. The new world of work is significantly more digitized and decentralized than before—a tran...
Culture Is Everything: The the Story ...
Tristan WhiteHow One Company Is Redefining The Meaning Of Going To WorkTristan White's story started like many others. He had a dream towork in a job that inspired him. He didn't find that job, so he created it.In 2004, The Physio Co (TPC) was bor...
Diversity in the Workplace: Eye-Openi...
Bärí a. WilliamsContemporary and compassionate teachings for building true workplace diversity In order to create an inclusive working environment, it is important for companies to understand the experiences that diverse employees face in the workpl...
The Dolphin and the Tortoise: How Sel...
Jason WrubelADAPT or else…When companies reach the peak of their growth, they tend to hide in their shell, like tortoises, and stagnate. Leaders have to realize that the first step to transforming into a forward-thinkingorganization is to becom...
7 Ways to Lead: Evolve Professionally...
Andre Young7 Ways to Lead shares common sense and easy to use insight to enhance personal leadership and effective leadership skills. The number one complaint from many companies is, “Our leaders don’t know how to lead!”. Why ...